Privacy and Personal Data Protection Policy
Last Updated: May 16, 2026
Temrob Yenilenebilir Enerji Anonim Şirketi ("Pulchrani", "we") places great importance on the security of your personal data as data controller under the Turkish Personal Data Protection Law No. 6698 ("KVKK"). This Privacy Policy explains how personal data collected through www.pulchrani.com is processed.
1. Data Controller
Company Name: Temrob Yenilenebilir Enerji Anonim Şirketi
Address: İvedikosb Mah. 2224 Cad. No: 1 İç Kapı No: 116 Yenimahalle / Ankara, Turkey
Tax ID: 8381008979
MERSIS No: 0838100897900001
Email: iletisim@pulchrani.com
2. Personal Data Collected
The following personal data may be collected through our website:
- Identity Information: First name, last name
- Contact Information: Email address, phone number, delivery and billing address
- Transaction Information: Order details, payment information, invoice details
- Security Information: IP address, cookie data, browser information
- Marketing Information: Shopping history, product preferences (with your consent)
3. Purposes of Data Processing
Your personal data is processed for the following purposes:
- Managing order and delivery processes
- Invoice preparation and accounting
- Customer service and support
- Fulfilling legal obligations (tax, consumer law, etc.)
- Managing returns and exchanges
- Marketing and campaign notifications (with your explicit consent)
- Ensuring and improving website security
4. Legal Basis for Data Processing
Your personal data is processed based on the following legal grounds under KVKK Articles 5 and 6:
- Establishment or performance of a contract (orders, delivery)
- Explicitly stipulated by law (tax legislation, consumer law)
- Necessary for our legitimate interests
- Your explicit consent (for marketing communications)
5. Data Sharing
Your personal data may be shared with the following parties:
- Shipping companies: Yurtiçi Kargo (for delivery purposes)
- Payment infrastructure: PayTR (for secure payment processing)
- Platform providers: Shopify Inc. (e-commerce platform)
- Legal authorities: Authorized public institutions as required by law
Shopify Inc. servers are located abroad. Cross-border data transfers are based on your explicit consent or the existence of adequate protection under KVKK Article 9.
6. Cookie Policy
Our website uses cookies to improve user experience:
- Essential cookies: Required for the website to function properly
- Analytics cookies: To understand visitor statistics
- Marketing cookies: For personalized advertising (with your consent)
You can disable cookies through your browser settings.
7. Your Rights
Under KVKK Article 11, you have the following rights:
- Learn whether your personal data is being processed
- Request information about processing
- Learn the purpose of processing and whether data is used accordingly
- Know the third parties to whom your data is transferred
- Request correction of incomplete or inaccurate data
- Request deletion or destruction under KVKK Article 7
- Request notification of corrections or deletions to third parties
- Object to automated processing that produces adverse results
- Claim compensation for damages caused by unlawful processing
8. Data Security
To ensure the security of your personal data:
- Our website is encrypted with an SSL certificate.
- Payment information is processed securely by PayTR and is not stored by us.
- Access to your data is limited to authorized personnel only.
- Regular security audits are conducted.
9. How to Apply
You can contact us using the following methods to exercise your rights:
- Email: iletisim@pulchrani.com (please write "KVKK Information Request" in the subject line)
- Mail: İvedikosb Mah. 2224 Cad. No: 1 İç Kapı No: 116 Yenimahalle / Ankara, Turkey
Your requests will be resolved within 30 days at the latest.
10. Policy Changes
This privacy policy may be updated as needed. Updates take effect as soon as they are published on our website.